Ottoman Silks are delighted to offer free priority shipping with tracking facility and delivery within 1-7 days on all orders. Shipping times may vary depending on stock availability and destination but these will be communicated directly on purchase.

If you need your order delivered urgently then please send an email directly to so we can provide a viable solution.

We really hope you are delighted with your Ottoman Silks purchase. However, if you are not entirely satisfied then we offer a full refund provided that the products are returned complete, in perfect unused condition within 30 days of being delivered.

Please get in contact directly to organise returns and always use a tracked and signed for service. The parcel remains the customer's responsibility until it reaches us. We will email you when the parcel is received and will cover return postage costs if the product is faulty.